Shipping Policy
Last Updated: March 9, 2026
📍 Shipping Areas
We ship to all Australian states and territories:
- New South Wales (NSW)
- Victoria (VIC)
- Queensland (QLD)
- South Australia (SA)
- Western Australia (WA)
- Tasmania (TAS)
- Australian Capital Territory (ACT)
- Northern Territory (NT)
We do NOT ship internationally or to persons under 18 years of age.
🚚 Shipping Options and Costs
- Standard Shipping: $10 AUD, 3-5 business days
- Express Shipping: $15 AUD, 2-3 business days
- FREE Shipping: On all orders over $200 AUD
⏰ Dispatch Times
– Same-Day Dispatch: Orders placed before 11:00 AM AEST (Monday-Friday)
– Orders placed after 11:00 AM or on weekends will be dispatched the next business day
– Public holidays may affect dispatch times
📦 Packaging
All orders are shipped in discreet packaging:
- No product details visible on the outside
- Plain boxes with no branding
- Secure and tamper-proof
🔍 Order Tracking
– You will receive a tracking number via email within 24 hours of dispatch
– Track your order through Australia Post or courier website
– Real-time updates on delivery status
🏠 Delivery Issues
If you are not home:
Australia Post will leave a collection card. You can pick up your package from the local post office or arrange re-delivery.
If package is damaged:
Do not accept delivery. Contact us immediately at [email protected] and we will arrange a replacement.
❓ Contact Us
For shipping questions: [email protected]
Response time: Within 24 hours (Mon-Fri 9AM-5PM AEST)